Yacht Computer Service Expands its IT Service
Any maritime business equals to demanding clients. And not to forget the crew – from any position upwards. As long as everything works, life on board is great.
TV or entertainment systems on any vessel are an absolute must, working at 100%. Most of the time they do. Let´s face it, if the "Internet" goes down… there is a serious problem. And it is not only the Internet.
Clients need their IT devices, phones, laptops to manage their photos and memories. The majority of captains, officers, chefs rely on constant communication – their laptops and phones need to be working 24/7.
Being it weather forecasts, loading, boarding info, recipes, ordering parts – down to personal communication – everything has to work.
But things do go wrong. Laptops fail, phones get water damage, TV systems give up. Internet "down" or system failure. On any plan "B" basis, usually the crew cope, just. But what about the clients?
Yacht Computer Service is a service provider who can handle all IT and system eventualities for any yacht, superyacht or commercial vessel, regardless of size.
A company who can fix any problem world-wide, supply a backup service, replace a laptop within 12 hours if needed and can even come to IT rescues where no other company can go.
Now any charter company or commercial line can offer a complete IT service to their clients and crew, covering each individual on board, regardless of status.
By membership fee, charter clients, yacht owners or brokers don´t have to worry anymore about the state of IT, TV or Internet systems on board. On customer demand, the services have been tested in the Mediterranean and are now extended world-wide.
From simple backups, superfast replacement of ANY device, being laptop, PC or phone – regardless where members are. The YCS "Remote Repair Service" can fix any software problem – wherever the vessel is.
Furthermore, each vessel is equipped with one or more system recovery USB devices, allowing on the spot self-help if needed.
Yacht Computer Services also offers 24/7 support, including replacement devices for its members.
Clearly, the service is also attractive to major shipyards and their respective service agents, thus including leisure or commercial vessels of all sizes.
Lately, major shipping lines like CMA CGM and Maersk have expressed interest to use the YCS service for their commercial operations.
